Frequently Asked Questions

Everything you need to know about shopping with PottedHistory

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the country.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.

Do you offer international shipping?

Currently, we ship to most major international destinations. Shipping costs and delivery times vary by country and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.

Are your products covered by a warranty?

Yes, all products come with a standard 12-month manufacturer's warranty against defects in materials and workmanship under normal use.